Why Choose Stanwell Energy

At Stanwell Energy, we’re focused on providing tailored solutions to a portfolio of large users of electricity just like your organisation.

Servicing large industrial and commercial customers along the eastern seaboard of Australia, we are in the business of helping our customers meet the challenges of managing their ongoing energy requirements.

This may include but is not limited to:

  • Power purchase agreement (PPA) options;

  • Long-term pricing and strategic relationships;

  • Hybrid contracting arrangements; and

  • Self-management of consumption and environmental certificate requirements.

Our understanding of the market, along with our proven expertise in tailoring and managing retail electricity agreements to suit your specific needs, allows us to deliver an outstanding level of ongoing support during the term of your contract.

We have demonstrated specialist knowledge, which complements our customer focus in a wide variety of industries, including:

With each of these sectors having their own specific requirements, we are committed to understanding what’s important to each customer, to ensure the successful delivery of ongoing services.

 

We set the industry benchmark.

We believe our service and product offerings set industry benchmarks.
We would welcome the opportunity to talk with you about what we can do to help your business manage its electricity needs.

We offer the following key management strategies:

Clear and transparent pricing

  • We understand that knowing the cost of key inputs to your business, such as electricity, is essential.
  • We always make sure our pricing is clear and transparent.
  • We make sure you understand how regulatory schemes may affect and impact your retail pricing.

Regular and timely billing

  • We recognise that timely and accurate billing is essential to ensure your cash flows are managed as efficiently as possible.
  • Our invoices are fully itemised and issued by the fifth business day of each month.
  • All of our customers have a dedicated account manager as a single point of contact for any account queries.
  • We understand that some of our clients have procedures for suppliers, and we are committed to adhering to these to ensure all bills are paid on time.

Contract flexibility

  • We ensures the best fit for your electricity use and load profile.
  • We know that no two businesses are the same, so we don’t believe in making all our customers sign the same contract.
  • We are committed to working with you during the recontract / tender process to understand what contract terms will suit your business operations.
  • Ensuring the right agreement is in place from the start sets the tone for a valuable and productive relationship.

Positive engagement

  • We keep you informed about regulatory changes and contractual matters.
  • As a diversified energy company, we are able to draw upon the expertise of our electricity trading desk and business origination teams to keep you informed and up to date.
  • It is our business to stay on top of industry developments and communicate these to our customers.

Strong relationships

  • We work with key partners to keep the power on and ensure costs are transparent.
  • We understand it can be frustrating not knowing who to speak with when something goes wrong, so we ensure our customers know who their account manager is and the direct contact details for assistance.
  • We have worked hard to build strong relationships with key network service providers, metering co-ordinators and embedded network managers to ensure we can assist with queries from our customers when required.

This is our way of making sure our customers can focus on their business operations.

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We stick to what we do best.

As an electricity retailer that only services large corporate clients, we concentrate on providing bespoke solutions to each client’s unique requirements.

Our dedicated account management team ensure you will always receive:

  • Clear and transparent pricing for energy and related charges so there are no surprises.
  • Regular and timely monthly billing so you’re always informed.
  • Contract flexibility ensuring the best fit for your electricity use and load profile.
  • Proactive engagement to keep you well-informed about regulatory changes and contractual matters.
  • Strong relationships with key partners, giving you access to the information you need to ensure your costs remain transparent.

Why choose Stanwell Energy?

Hear from our CEO, Richard Van Breda

dedicated team tailored solutions

Team Stanwell Energy

Dedicated team. Tailored solutions.

The Stanwell Energy team knows that no two businesses have exactly the same energy needs and requirements of businesses are constantly evolving.
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Renewable energy is the future

Direct access to sustainable energy options.

Stanwell Energy is an accredited GreenPower provider.

Powering Australia's eastern seaboard

Stanwell Energy provides tailored solutions for large electricity users.

Eastern States of Australia